Conversations with Things: UX Design for Chat and Voice
ISBN:1933820268
ISBN-13: 9781933820262
ISBN-13: 9781933820262
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Details about Conversations with Things: UX Design for Chat and Voice:
Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.
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