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Customer Relations Textbooks Results

Showing 1 - 10 of 100 results
Customer Relationship Management: Concepts and Technologies | 3th edition
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Customer Relationship Management: Concepts and Technologies | 3th edition
Author: Francis Buttle
ISBN: 1138789836
ISBN-13: 9781138236813
This much-anticipated new edition of the bestseller Customer Relationship Management: Concepts...
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List Price: $94.95 (up to 82% savings)
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From: $16.74 - $23.56
List Price: $94.95 (up to 82% savings)
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Customer Service: Career Success Through Customer Loyalty | 6th edition
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Customer Service: Career Success Through Customer Loyalty | 6th edition
Author: Paul R. Timm
ISBN: 0133056252
ISBN-13: 9780133056259
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for...
From: $39.99 - $89.83
List Price: $119.99 (up to 67% savings)
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From: $39.99 - $89.83
List Price: $119.99 (up to 67% savings)
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Building a StoryBrand: Clarify Your Message So Customers Will Listen
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Building a StoryBrand: Clarify Your Message So Customers Will Listen
Author: Donald Miller
ISBN: 0718033329
ISBN-13: 9780718033323
New York Times best-selling author Donald Miller uses the seven universal elements of powerful...
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List Price: $24.99 (up to 52% savings)
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From: $12.00 - $12.11
List Price: $24.99 (up to 52% savings)
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The Challenger Sale: Taking Control of the Customer Conversation | 1st edition
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The Challenger Sale: Taking Control of the Customer Conversation | 1st edition
Authors: Matthew Dixon,Brent Adamson
ISBN: 9781591844358
ISBN-13: 9781591844358
What's the secret to sales success? If you're like most business leaders, you'd say it's...
From: $2.11 - $10.00
List Price: $28.95 (up to 93% savings)
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From: $2.11 - $10.00
List Price: $28.95 (up to 93% savings)
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Value Proposition Design: How to Create Products and Services Customers Want Strategyzer | 1th edition
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Value Proposition Design: How to Create Products and Services Customers Want Strategyzer | 1th edition
Authors: Alexander Osterwalder,Yves Pigneur,Gregory Bernarda,Alan Smith
ISBN: 1118968050
ISBN-13: 9781118968055
The authors of the international bestseller Business Model Generation explain how to create value...
From: $14.97 - $1,173.50
List Price: $35.00 (up to 57% savings)
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From: $14.97 - $1,173.50
List Price: $35.00 (up to 57% savings)
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INSPIRED: How to Create Tech Products Customers Love | 2th edition
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INSPIRED: How to Create Tech Products Customers Love | 2th edition
Author: Marty Cagan
ISBN: 1119387507
ISBN-13: 9781119387503
How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tes...
From: $3.14 - $13.25
List Price: $30.00 (up to 90% savings)
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From: $3.14 - $13.25
List Price: $30.00 (up to 90% savings)
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How to Win Friends & Influence People
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How to Win Friends & Influence People
Author: Dale Carnegie
ISBN: 0671027034
ISBN-13: 9780671027032
You can go after the job you want—and get it! You can take the job you have—and improve it!...
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List Price: $16.99 (up to 78% savings)
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From: $3.70 - $9.00
List Price: $16.99 (up to 78% savings)
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Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary | 1th edition
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Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary | 1th edition
Author: Steve Curtin
ISBN: 9780814432808
ISBN-13: 9780814432808
If you want to know how strong your company’s customer service is, ask your employees to d...
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List Price: $17.95 (up to 93% savings)
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Customer Relationship Management: Concept, Strategy, and Tools Springer Texts in Business and Economics | 3rd ed. 2018 edition
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Customer Relationship Management: Concept, Strategy, and Tools Springer Texts in Business and Economics | 3rd ed. 2018 edition
Authors: V. Kumar,Werner Reinartz
ISBN: 3662553805
ISBN-13: 9783662553800
This book presents an extensive discussion of the strategic and tactical aspects of customer...
From: $48.00 - $52.83
List Price: $79.99 (up to 40% savings)
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From: $48.00 - $52.83
List Price: $79.99 (up to 40% savings)
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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level | 1st ed. 2016 edition
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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level | 1st ed. 2016 edition
Authors: Colin Shaw,Ryan Hamilton
ISBN: 1137534281
ISBN-13: 9781137534286
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably...
From: $24.59 - $32.41
List Price: $49.99 (up to 51% savings)
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From: $24.59 - $32.41
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