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Customer Relations Textbooks Results

Showing 1 - 10 of 100 results
Be Our Guest Revised and Updated Edition: Perfecting the Art of Customer Service A Disney Institute Book | Revised, Updated edition
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Be Our Guest Revised and Updated Edition: Perfecting the Art of Customer Service A Disney Institute Book | Revised, Updated edition
Authors: The Disney Institute,Theodore Kinni
ISBN: 1423145844
ISBN-13: 9781423145844
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney...
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List Price: $24.99 (up to 80% savings)
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The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service | 3rd Revised ed. edition
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The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service | 3rd Revised ed. edition
Author: Don R. Crawley
ISBN: 0983660735
ISBN-13: 9780983660736
Newly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer...
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List Price: $25.00 (up to 37% savings)
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The Endangered Customer: 8 Steps to Guarantee Repeat Business | 1st Edition
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The Endangered Customer: 8 Steps to Guarantee Repeat Business | 1st Edition
Author: Richard R. Shapiro
ISBN: 099800300X
ISBN-13: 9780998003009
In The Endangered Customer, Richard Shapiro presents a proven strategy to create loyalty in the...
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The Customer is always right?: A cynical take on consumer relations
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The Customer is always right?: A cynical take on consumer relations
Author: Mr. Ryan C Shaw
ISBN: 1693849275
ISBN-13: 9781693849275
More than just another essay about working in retail. This book explores perspectives from both...
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Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet
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Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet
Author: Shep Hyken
ISBN: 1626340099
ISBN-13: 9781626340091
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era...
From: $3.91 - $60.06
List Price: $24.95 (up to 84% savings)
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From: $3.91 - $60.06
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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
Author: Joey Coleman
ISBN: 9780735220034
ISBN-13: 9780735220034
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all...
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List Price: $28.00 (up to 66% savings)
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Customer Experience: 22 international CX professionals share their current strategies for achieving impact and visibility using best practice CX
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Customer Experience: 22 international CX professionals share their current strategies for achieving impact and visibility using best practice CX
Author: Naeem Arif
ISBN: 1912774410
ISBN-13: 9781912774418
AVAILABLE RIGHT NOW, NO DELAYS - 22 international CX professionals share their current...
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Customer Understanding: Three Ways to Put the "Customer" in Customer Experience and at the Heart of Your Business
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Customer Understanding: Three Ways to Put the "Customer" in Customer Experience and at the Heart of Your Business
Author: Annette Franz
ISBN: 1686886810
ISBN-13: 9781686886812
Struggling to ensure that the customer is at the center of all your business does?This book is...
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The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
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The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
Author: Blake Morgan
ISBN: 1400213630
ISBN-13: 9781400213634
Tomorrow’s customers need to be targeted today!With emerging technology transforming customer e...
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The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All | 1th edition
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The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All | 1th edition
Author: David Johnson
ISBN: 1260455572
ISBN-13: 9781260455571
Customer-centric, market-driven solutions for fixing America’s broken healthcare system―from one...
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List Price: $32.00 (up to 51% savings)
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