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Customer Relations Textbooks Results

Showing 1 - 10 of 100 results
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
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The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Author: Jeff Toister
ISBN: 0692842004
ISBN-13: 9780692842003
Imagine you could develop a customer-focused culture so powerful that your employees always seem...
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List Price: $14.95 (up to 42% savings)
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From: $8.70 - $20.98
List Price: $14.95 (up to 42% savings)
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Customer Relations and Sales from A to Z: For Aerospace, Defense and Technology Companies Doing Business with Governments
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Customer Relations and Sales from A to Z: For Aerospace, Defense and Technology Companies Doing Business with Governments
Author: David E. Potts Ph.D.
ISBN: 0986149500
ISBN-13: 9780986149504
Customer Relations and Sales from A to Z is a complete and well-organized guide to getting and...
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List Price: $12.99 (up to 31% savings)
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From: $8.95 - $12.93
List Price: $12.99 (up to 31% savings)
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Superstar Customer Service: A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More Superstar: A 31 Day Plan
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Superstar Customer Service: A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More Superstar: A 31 Day Plan
Authors: Rick Conlow,Doug Watsabaugh
ISBN: 1601632762
ISBN-13: 9781601632760
Are you worried that your customers are trying to survive tough times by seeking better deals...
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List Price: $16.99 (up to 65% savings)
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List Price: $16.99 (up to 65% savings)
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What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales
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What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales
Author: Ram Charan
ISBN: 1591841658
ISBN-13: 9781591841654
From the bestselling author of What the CEO Wants You to Know?how to rethink sales from the...
From: $0.89 - $21.35
List Price: $21.95 (up to 96% savings)
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From: $0.89 - $21.35
List Price: $21.95 (up to 96% savings)
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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
Author: Joey Coleman
ISBN: 9780735220034
ISBN-13: 9780735220034
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all...
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List Price: $28.00 (up to 48% savings)
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From: $14.50 - $14.86
List Price: $28.00 (up to 48% savings)
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Dear Homeowner: A Book of Customer Service Letters Carol Smith's Customer Relations Series
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Dear Homeowner: A Book of Customer Service Letters Carol Smith's Customer Relations Series
Author: Carol Smith
ISBN: 0867185112
ISBN-13: 9780867185119
Book by Smith, Carol
From: $3.67 - $37.16
List Price: $55.01 (up to 93% savings)
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From: $3.67 - $37.16
List Price: $55.01 (up to 93% savings)
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So You Want To Be Customer-Centric?: 8 Steps To Profitable Customer Relations
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So You Want To Be Customer-Centric?: 8 Steps To Profitable Customer Relations
Author: Alain Thys
ISBN: 1463785143
ISBN-13: 9781463785147
Despite proclaiming the contrary, most businesses don’t really care about their customers. S...
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List Price: $9.99 (up to 90% savings)
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Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer | Gld edition
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Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer | Gld edition
Author: Tycho Press
ISBN: 1623155940
ISBN-13: 9781623155940
The Comprehensive Guide to Customer Service For The 21st Century Even the most successful...
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List Price: $14.99 (up to 80% savings)
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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success | 1th edition
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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success | 1th edition
Author: Rick Adams
ISBN: 0367182769
ISBN-13: 9780367182762
Practical Customer Success Management is a complete "handbook for CSMs", written by a customer...
From: $43.09 - $48.09
List Price: $49.95 (up to 14% savings)
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
Authors: Peter Fader,Sarah E. Toms
ISBN: 1613630905
ISBN-13: 9781613630907
How did global gaming company Electronic Arts go from being named “Worst Company in America” to ...
From: $11.89 - $13.19
List Price: $17.99 (up to 34% savings)
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