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Customer Relations Textbooks Results

Showing 1 - 10 of 100 results
The Customer is always right?: A cynical take on consumer relations
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The Customer is always right?: A cynical take on consumer relations
Author: Mr. Ryan C Shaw
ISBN: 1693849275
ISBN-13: 9781693849275
More than just another essay about working in retail. This book explores perspectives from both...
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Customer Understanding: Three Ways to Put the "Customer" in Customer Experience and at the Heart of Your Business
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Customer Understanding: Three Ways to Put the "Customer" in Customer Experience and at the Heart of Your Business
Author: Annette Franz
ISBN: 1686886810
ISBN-13: 9781686886812
Struggling to ensure that the customer is at the center of all your business does?This book is...
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The Relationship Economy: Building Stronger Customer Connections in the Digital Age
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The Relationship Economy: Building Stronger Customer Connections in the Digital Age
Author: John R. DiJulius
ISBN: 1626346437
ISBN-13: 9781626346437
Creating Authentic Customer Connections in a High-Tech World In The Relationship Economy, author...
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List Price: $24.95 (up to 30% savings)
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From: $17.49 - $21.36
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Dear Homeowner: A Book of Customer Service Letters Carol Smith's Customer Relations Series
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Dear Homeowner: A Book of Customer Service Letters Carol Smith's Customer Relations Series
Author: Carol Smith
ISBN: 0867185112
ISBN-13: 9780867185119
Book by Smith, Carol
From: $1.80 - $37.16
List Price: $55.01 (up to 97% savings)
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From: $1.80 - $37.16
List Price: $55.01 (up to 97% savings)
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Customer Centered Selling: Sales Techniques for a New World Economy | Reissue edition
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Customer Centered Selling: Sales Techniques for a New World Economy | Reissue edition
Author: Rob Jolles
ISBN: 143914463X
ISBN-13: 9781439144633
This revised edition of Robert Jolles’s classic book on sales technique features brand new m...
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List Price: $18.00 (up to 90% savings)
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Customer Experience Management: How to Design, Integrate, Measure and Lead
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Customer Experience Management: How to Design, Integrate, Measure and Lead
Author: Nihat Tavsan Ph.D;Can Erdem Ph.D
ISBN: 1934690953
ISBN-13: 9781934690956
"This book is a great example of taking CX theory from the start of CX time to the practical...
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List Price: $27.50 (up to 89% savings)
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
Authors: Peter Fader,Sarah E. Toms
ISBN: 1613630905
ISBN-13: 9781613630907
2019 BEST BUSINESS BOOK, DIGITAL BOOK WORLD 2019 AXIOM BUSINESS BOOK AWARD WINNER  Featured in ...
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List Price: $17.99 (up to 52% savings)
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue | 1th edition
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue | 1th edition
Authors: Nick Mehta,Dan Steinman,Lincoln Murphy
ISBN: 1119167965
ISBN-13: 9781119167969
Your business success is now forever linked to the success of your customers Customer Success is...
From: $6.00 - $12.23
List Price: $30.00 (up to 80% savings)
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Customer Relations and Sales from A to Z: For Aerospace, Defense and Technology Companies Doing Business with Governments
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Customer Relations and Sales from A to Z: For Aerospace, Defense and Technology Companies Doing Business with Governments
Author: David E. Potts Ph.D.
ISBN: 0986149500
ISBN-13: 9780986149504
Customer Relations and Sales from A to Z is a complete and well-organized guide to getting and...
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List Price: $12.99 (up to 31% savings)
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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
Author: Joey Coleman
ISBN: 9780735220034
ISBN-13: 9780735220034
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all...
From: $11.03 - $14.91
List Price: $28.00 (up to 61% savings)
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From: $11.03 - $14.91
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